If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the website or WhatsApp within 7 days
Valid reasons to return an item
- Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
- Delivered Product is incorrect (presentation different on website) / incomplete (missing parts)
Conditions for Returns
- The product must be unused
- The product must include the original tags, user manual, warranty cards and accessories
- The product must be returned in the original and undamaged manufacturer packaging / box.