Refund and Return Policy

Returns Policy

If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the website or WhatsApp within 7 days


Valid reasons to return an item

  • Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
  • Delivered Product is incorrect (presentation different on website) / incomplete (missing parts)


Conditions for Returns

  • The product must be unused
  • The product must include the original tags, user manual, warranty cards and accessories
  • The product must be returned in the original and undamaged manufacturer packaging / box.